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Legal Notice

Property: this site is the property of Sylvie Marcucci

registered in the register of the chamber of trades  of Toulouse under the number SIRET 83054151200018
Head office: 38, rue Milhès - 31300 TOULOUSE - FRANCE
Director of publication: Sylvie Marcucci   Hosting: WIX
 

1. Fields of application of the General Conditions of Sale 
These general conditions of sale (hereinafter referred to as the "GTC") express the entirety of the obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions provided for in these general conditions of sale. D'Atelier Vitrine Marcucci undertakes for its part to respect its role as creator within the framework of the said conditions. These T&Cs are subject to change and/or updates. The GCS applicable to an order are those in force on the day of the order. The purpose of these T&Cs is to specify the rights and obligations of the parties in the context of the online sale of goods and services offered by Sylvie Marcucci to the customer. They constitute the contractual framework of the sale with the order form, the confirmation e-mails, the automatic recording systems used by the site and the invoice. 

2. Acceptance and validation of the Order 
Automatic recording systems are considered as proof of the nature, content and date of the order. The ordering process consists of validating a shopping cart by clicking on the "Payment" button located on the page. A summary screen of the order is then offered to the customer who must confirm his order by clicking on the "Finalize order" button. This step constitutes the irrevocable acceptance of the customer, which can only be called into question in the cases provided for in these general conditions of sale such as "right of withdrawal" and "breach of  stock” The customer is then directed to secure online payment sites. The order is only final after full payment of the price. Failure to comply with the various stages of the ordering procedure will result in the invalidity of the order and its rejection. The information provided by the buyer when taking the order binds him: in the event of an error in the wording of the recipient's contact details, Sylvie Marcucci cannot be held responsible for the impossibility in which it could be to deliver the product. 

3. Product Availability 
Orders will be accepted within the limits of available stocks. To this end, the customer is informed at the time of order taking on the information page of the site describing each of the articles of the availability of the said article. The offers contained on this site are valid as long as the products remain online and while stocks last Atelier Vitrine Marcucci cannot be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular of postal services and means of transport and/or communications, flood, fire, etc. The order will be executed at the latest within 30 days from the day following that on which the order was been definitively validated. 

4. Product Information 
All the products are described on the site in each product sheet. The photographs, videos, drawings illustrating the products presented are a reproduction which is intended to be as exact as possible, they nevertheless have no contractual value. The characteristics of each product are available on the corresponding product sheet. The customer is invited to read it before placing his order. Sylvie Marcucci cannot be held responsible for non-substantial errors that could affect the description and presentation of the products, their components, accessories or materials. Atelier vitre Marcucci guarantees the purchaser, in respect of hidden defects that may affect the delivered products, within the framework of a replacement of the defective products, or of the parts rendering them unfit for their use, or their reimbursement without being able to be considered by the buyer as responsible for any harmful consequences that these hidden defects could have caused. Sylvie Marcucci guarantees the products for a period of 2 months from the date of delivery. 

5. Prices & Tariffs 
The prices are indicated in euros and are applicable only on the date of the sending of validation of the order by the customer. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price, expressed   for France and the countries of the European Union. This price includes the price of the products, the packaging costs and the transport costs. Full payment must be made when ordering. The customer is solely responsible for checking the possibilities of importing the products ordered with regard to the law of the territory of the country of delivery.  5. Prices & Tariffs 
The prices are indicated in euros and are applicable only on the date of the sending of validation of the order by the customer. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price, expressed   for France and the countries of the European Union. This price includes the price of the products, the packaging costs and the transport costs. Full payment must be made when ordering. The customer is solely responsible for checking the possibilities of importing the products ordered with regard to the law of the territory of the country of delivery. 

6. Method of Payment 
The price of the products is payable in cash on the day of the actual order. Payment is made by debiting your PayPal account. The customer guarantees to Sylvie Marcucci that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. Sylvie Marcucci refuses the right to suspend any management of order and any delivery in the event of refusal of authorization of payment by bank card on behalf of the officially accredited organizations or in the event of nonpayment. Sylvie Marcucci reserves the right to refuse any order from a customer with whom there is a dispute. Sylvie Marcucci retains full ownership of the products sold until full receipt of all sums owed by the customer in connection with his order, including costs and taxes. The transfer of ownership of goods purchased from Sylvie Marcucci by the customer to a third party will not be covered by  Sylvia Marcucci. Only the original purchaser of this property can claim to access the clauses of these GCS. 

7. Terms of delivery 
The products are delivered to the address indicated by the customer when ordering. Delivery is deemed to have been made upon delivery of the product to the carrier. The client must verify the completeness and conformity of the information he provides to Sylvie Marcucci. The latter cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the customer. For deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products, customs duties, Value Added Tax (VAT) and all other taxes due under the laws of the country of receipt of order. Sylvie Marcucci de facto disclaims any legal liability if the payment of taxes was not  not made by the customer. Sylvie Marcucci cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers (total or partial strike in particular of postal services and means of transport and/or communications). The consumer is required to check the condition of the packaging of the goods on delivery and to report any damage due to the carrier on the delivery note, as well as Sylvie Marcucci within two working days. If a reception was made without any mention of the apparently deteriorated condition of the package, Sylvie Marcucci could not be held responsible for any disappearances of products. The following are considered as cases of force majeure releasing the seller from his obligation to deliver, in addition to those usually retained by the case law of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fire, storms, floods , lightning, war, riot, strikes and shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers. The goods always travel at the risk and peril of the recipient. 

Delivery is free from €100, below this amount, the contribution to delivery costs is between €3 and €7.50.

Your package is with you 2 to 3 days after your order  . 

A little further  :
Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Lithuania, Latvia, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Romania, the United Kingdom, Slovakia, Slovenia and Sweden, the participation in delivery costs is 15 € . Allow 4 to 5 days to receive your package. *
Everything there  : For all other countries, participation in delivery costs is 35 €. Count 5 to 12  days to receive your package. *

8. Delivery problem due to the carrier 
Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products, etc.) must be indicated on the delivery note in the form of "handwritten reservations", accompanied by the customer's signature. In the case of a shipment made by post, if the package arrives open or damaged (in particular with the presence of the yellow tape "la poste") it is essential that the customer has established by the postman or the post office from which he depends on a "report of spoliation" (report 170) so that Sylvie Marcucci can open an investigation and a compensation procedure. At the same time, the customer must confirm this anomaly by sending the carrier within two working days of the delivery date a registered letter with acknowledgment of receipt setting out the said complaints. The customer must simultaneously send a copy of this letter (with the original "spoliation report" if applicable) by simple mail to: Sylvie Marcucci 38, rue Milhès 31300 Toulouse France. Any complaint received after the deadline will be rejected. 

9. Delivery error - Non-compliant products 
The consumer must formulate with Sylvie Marcucci on the same day of delivery or at the latest on the first working day following delivery, any complaint of error of delivery and/or non-conformity of the products in kind or in quality with respect to the indications. listed on the purchase order. Any complaint made beyond this period will be rejected without possibility of appeal. Any complaint not made in the rules defined above and within the time limits cannot be taken into account and will release Sylvie Marcucci from any liability vis-à-vis the consumer. Any product to be exchanged or refunded must be returned within 8 working days of receipt of the Sylvie Marcucci return agreement in its entirety and in its original packaging in perfect condition, by Colissimo with insurance covering the market value of the products. returned, to the following address: Sylvie Marcucci "  8, rue Milhès 31300 Toulouse France. To be accepted, any return must be notified in advance to Sylvie Marcucci. Shipping costs are the responsibility of the consumer. 

10. Right of withdrawal 
The customer has, within 14  working days from the delivery of his order, a right of return, at his expense, for exchange or refund, of products that do not suit him in accordance with article L121-16 of the Consumer Code. In all cases the return is made at the risk of the consumer. Sylvie Marcucci recommends that consumers return their products by colissimo with a recommendation or additional insurance guaranteeing them, where applicable, compensation for the products up to their actual market value in the event of spoliation or loss of this merchandise. The returned product must be in its original condition and packaging. It must not have been used, nor have undergone any deterioration, however minimal it may be, and be in a state of perfect cleanliness. This right of withdrawal is exercised without penalty, with the exception of return costs which remain the responsibility of the customer. Within a maximum period of 30 days from receipt of the returned product, the customer will be reimbursed for the sums paid. For this purpose, he will communicate to Sylvie Marcucci his bank details. 

11. Retention of title 
Notwithstanding the provisions of article 1583 of the Civil Code, it is agreed with the customer that the transfer of ownership of the products sold by Sylvie Marcucci  is suspended until full payment of their price. In the absence of payment by the customer of a fraction of the price on one of the agreed deadlines, the sale is automatically terminated if Sylvie Marcucci so wishes. Sylvie Marcucci reserves the right to proceed or to have proceeded by any agent designated for this purpose after sending the customer a registered letter with acknowledgment of receipt to take back unpaid products without prejudice to any other recourse. Notwithstanding, any clause to the contrary, this retention of title clause is enforceable against the customer as well as against other creditors in accordance with the provisions of  the law.

12. Applicable law 
These general conditions are subject to French law. This is the case for the rules of substance as well as for the rules of form. In the event of a dispute or complaint, the consumer will first contact Sylvie Marcucci to obtain an amicable solution.

13. Data processing and freedoms 
In accordance with the Data Protection Act dated January 6, 1978, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right by sending us a letter to the following address: Sylvie Marcucci 38, rue Milhès 31300 Toulouse France. Your data will not be passed on to any outside organization. 


For all information and questions, we are at your disposal: 
By phone: 06 66 80 92 19 (price of a call to a cell phone) Monday to Friday excluding public holidays. 
By email: atelier.vitrine Marcucci@gmail.com

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